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User Rating: ****-

Dave's Photo
Reputation: 73 Excellent
Group:
Staff
Active Posts:
2,475 (4.04 per day)
Most Active In:
Technical Support (1028 posts)
Joined:
19-September 11
Profile Views:
7,413
Last Active:
User is offline Feb 04 2013 08:22 PM
Currently:
Offline

My Information

Member Title:
SixServe Lead Technician
Age:
16 years old
Birthday:
November 11, 1996
Gender:
Male Male
Location:
Maine
Interests:
Computers, Support, and Reading/School

Contact Information

E-mail:
Private
AIM:
AIM  N/A
MSN:
MSN  N/A
Website URL:
Website URL  http://www.politicalbb.com
ICQ:
ICQ  N/A
Yahoo:
Yahoo  N/A
Jabber:
Jabber  N/A
Skype:
Skype  N/A

Latest Visitors

  1. Recent Status Updates
  2. About Me
  3. Topics
  4. Posts

Topics I've Started

  1. What the Hell is Going On?

    22 December 2012 - 08:41 AM

    SixServers,


    This seems to be the question I've been getting a lot. "What the hell is going on?" First, I want to apologize about the delay in getting support tickets answered. This will not happen again, we experienced a few minor technical difficulties. We are still getting everything with Ashley finished up and the staff is extremely busy as well. As you have noticed, the forums have sort of puttered out. We are going to keep the forums for global needs and we will be utilizing the e-mail system (so you will get e-mails from us here at SixServe). We are getting everything back on the right track. Here's the projection for the new year:

    • Your tickets WILL be answered within 48 hours
    • You will receive an e-mail in case of scheduled downtime and unscheduled downtime
    • Our systems will be monitored for quality assurance
    • You will receive at least one e-mail each month to provide for general details about the month at SixServe


    The last bullet mentioned a monthly e-mail. This will be a newsletter of sorts. This newsletter will let you know about the promotions at Squidix, new themes developed by Squidix, and the updates to Ashley and what has been happening with Ashley. You are paying for this service and we want to make sure that you are informed about what you are paying for.

    We are also taking care of the spam that has arised on the forum. This will be done today (December 22, 2012).

    If you have any questions whatsoever, please feel free to contact us by opening a support ticket. We will not actively check the forums for questions any longer. Please expect delays in replies during the holiday season.


    Thank you,

    Dave Russell Jr
    Lead Technician

  2. Ashley is Being Worked On...

    07 December 2012 - 06:13 PM

    We are currently working on restoring Ashley. We apologize for the downtime, we will have the server back online as soon as possible.

  3. Support Forum Closure

    16 November 2012 - 10:26 PM

    Hello SixServers!

    In the past, we have provided premium support on all of our free services. Lately, we have been doing a lot more with SixServe and with discontinuing the free services we have found it in the best interest of the SixServe members (that are now paying for basic web hosting) to move the support from the forums to tickets. Tickets are better for the following reasons:

    • One on One assistance
    • 72 Hour Response Rate
    • Private Tickets
    • E-mail Notifications of Replies
    • Everything's done in the same area (same login as Billing)


    We will strive to help you as well as we can, and we will strive to make sure that you, as a dedicated SixServe hosting member, are satisfied. Thank you so much for being with us, and no, we have not forgot you!

    Please submit any requests for help to http://sixserve.com/...tep=2&deptid=7.

    Thank you,

    Dave Russell Jr.
    SixServe Lead Support Technician

  4. Support Forum Closure

    16 November 2012 - 02:00 PM

    Hello SixServers!

    In the past, we have provided premium support on all of our free services. Lately, we have been doing a lot more with SixServe and with discontinuing the free services we have found it in the best interest of the SixServe members (that are now paying for basic web hosting) to move the support from the forums to tickets. Tickets are better for the following reasons:

    • One on One assistance
    • 72 Hour Response Rate
    • Private Tickets
    • E-mail Notifications of Replies
    • Everything's done in the same area (same login as Billing)


    We will strive to help you as well as we can, and we will strive to make sure that you, as a dedicated SixServe hosting member, are satisfied. Thank you so much for being with us, and no, we have not forgot you!

    Please submit any requests for help to http://sixserve.com/...tep=2&deptid=7.

    Thank you,

    Dave Russell Jr.
    SixServe Lead Support Technician

  5. Support Forum Closure

    16 November 2012 - 01:52 PM

    Hello SixServers!

    In the past, we have provided premium support on all of our free services. Lately, we have been doing a lot more with SixServe and with discontinuing the free services we have found it in the best interest of the SixServe members (that are now paying for basic web hosting) to move the support from the forums to tickets. Tickets are better for the following reasons:

    • One on One assistance
    • 72 Hour Response Rate
    • Private Tickets
    • E-mail Notifications of Replies
    • Everything's done in the same area (same login as Billing)


    We will strive to help you as well as we can, and we will strive to make sure that you, as a dedicated SixServe hosting member, are satisfied. Thank you so much for being with us, and no, we have not forgot you!

    Please submit any requests for help to http://sixserve.com/...tep=2&deptid=7.

    Thank you,

    Dave Russell Jr.
    SixServe Lead Support Technician

Comments

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  1. Photo

    Dinhostork 

    14 Apr 2013 - 14:18
    Dave :D
  2. Photo

    pumamilenium 

    08 Aug 2012 - 06:20
    dave, i have a suspended account again. my domain avrnet.ro is suspended again. what's the problem ?
    did i do something wrong ? or what ? please tell me and tell me if you can reactivate the account.
    cheers ,
    andrei
    romania
  3. Photo

    kaallemat 

    07 Jun 2012 - 20:10
    good morning mr friend i hope you are well
    iam khaled
    from : egypt
  4. Photo

    kaalemat 

    07 Jun 2012 - 11:25
    iam sorry about what i do yasterday
    look at my topic in support fourm
  5. Photo

    kaalemat 

    05 Jun 2012 - 21:00
    plz man i will delete all things
  6. Photo

    kaalemat 

    05 Jun 2012 - 20:58
    Please, I apologize to you I will do anything I want to please help me!
  7. Photo

    kaalemat 

    05 Jun 2012 - 20:57
    Please, I apologize to you I will do anything you want does not please help me!
  8. Photo

    kaalemat 

    05 Jun 2012 - 20:54
    I know you're a good man and will estimate the positions of
  9. Photo

    kaalemat 

    05 Jun 2012 - 20:43
    iam sorry i will not do it again put forgive me plz
  10. Photo

    kaalemat 

    05 Jun 2012 - 20:39
    Please, I will not do this again I will wipe out all that at the site
    open my site kaalemat.com and i promise you not to do it again
  11. Photo

    FlightPilot 

    23 Apr 2012 - 11:16
    i didn't message you . lol
  12. Photo

    SixPriests 

    13 Apr 2012 - 10:24
    dave, you're a good :D
  13. Photo

    warrior 

    06 Apr 2012 - 01:40
    Mr Dave Help,
    Product/Service:
    Web Hosting - Free Web Hosting Fraud
    bywarrior.tk
    email: armandovillacruz@hotmail.com
    country: Mexico
    Specification: I want this to upload files web hosting for educational purposes only
    Note: I use multiple internet connection
  14. Photo

    SixPriests 

    02 Apr 2012 - 11:31
    no problem for me :)
  15. Photo

    SixPriests 

    02 Apr 2012 - 09:40
    where you are, im not see you some day Dave :)
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