My account was suspended for "Resource Usage". Any way to get it reinstated and what, if any, steps I can take to calm down the resource usage?
My domain is independentfilmnewsandmedia.com.
Thanks in advance.
Account Suspended - Help Please
#2
Posted 07 June 2012 - 11:39 PM
In addition, this was included in the email I received (emphasis mine):
Recently we emailed you because we had identified a pattern of abnormally high resource usage on independentfilmnewsandmedia.com. Despite multiple warnings, the problem has persisted so we have had to suspend your account. If you think you will be able to optimize your site, contact us for a temporary unsuspension and reevaluation.
There were absolutely no warnings sent to my email, nor on any account page.
Maybe if I had actually received a warning, something could have been done to prevent this.
Recently we emailed you because we had identified a pattern of abnormally high resource usage on independentfilmnewsandmedia.com. Despite multiple warnings, the problem has persisted so we have had to suspend your account. If you think you will be able to optimize your site, contact us for a temporary unsuspension and reevaluation.
There were absolutely no warnings sent to my email, nor on any account page.
Maybe if I had actually received a warning, something could have been done to prevent this.
#3
Posted 08 June 2012 - 07:50 AM
Please wait for someone from Technical Support to assist you.
#4
Posted 08 June 2012 - 11:13 AM
We have warned you about resource usage in the past. I have unsuspended the account. Reevaluation will occur within 24 hours.
Best Regards,
Dave
SixServe Support Team Member

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Dave
SixServe Support Team Member

Get a Free Laptop! (PoliticalBB - Politics Debate Forum)!
DoubtFireBlog - Don't Doubt the Fire of Thought Express your thoughts, become a blogger, and much more with DoubtFire Blog!
#5
Posted 08 June 2012 - 12:47 PM
Dave, on 08 June 2012 - 11:13 AM, said:
We have warned you about resource usage in the past. I have unsuspended the account. Reevaluation will occur within 24 hours.
I received no such warnings. Also, is there anything I can do to cut down this resource usage? Will upgrading to Special or Premium help?
#6
Posted 08 June 2012 - 04:35 PM
Try optimizing your website.
Best Regards,
Dave
SixServe Support Team Member

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SixServe Support Team Member

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#7
Posted 08 June 2012 - 04:42 PM
#8
Posted 08 June 2012 - 07:38 PM
I just upgraded to Special. Will that help? I can't afford to have my website go down again. I need any other suggestions or help to keep it up.
Also, it seems that entry processes randomly spike. What is the cause of this, and how do I prevent it?
Also, it seems that entry processes randomly spike. What is the cause of this, and how do I prevent it?
#9
Posted 08 June 2012 - 09:59 PM
Upgrading to "Special" does nothing aside from allowing you to have more domain names and more bandwidth/space. You will need the "premium" package for the resource usage to be the least concern.
Best Regards,
Dave
SixServe Support Team Member

Get a Free Laptop! (PoliticalBB - Politics Debate Forum)!
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Dave
SixServe Support Team Member

Get a Free Laptop! (PoliticalBB - Politics Debate Forum)!
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#10
Posted 08 June 2012 - 10:10 PM
Dave, on 08 June 2012 - 09:59 PM, said:
Upgrading to "Special" does nothing aside from allowing you to have more domain names and more bandwidth/space. You will need the "premium" package for the resource usage to be the least concern.
OK, I cannot afford premium. But is there anything else I can do to cut down on the resource limit being reached? I have uninstalled several WordPress widgets. I can't have the site go down again, and am running on absolutely $0. I need any suggestion to keep my site up and running without risk of further suspension. Please!

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