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My Account is Suspended

#11
User is offline   arcdu 

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Thx, but I can not login to the cPanel !
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#12
User is offline   FlightPilot 

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View Postarcdu, on 20 April 2012 - 04:29 PM, said:

Thx, but I can not login to the cPanel !


What error are you getting? Tried re-setting the password ?
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#13
User is offline   arcdu 

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View PostFlightPilot, on 20 April 2012 - 05:01 PM, said:

What error are you getting? Tried re-setting the password ?

Message is : « Login Attempt Failed! » No possibility to reset password.
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#14
User is offline   FlightPilot 

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W'ell reset that in for you, hold on for management to do that please.
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#15
User is offline   arcdu 

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I can change password in clientarea, but I do not find where it is possible to change password for cPanel.
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#16
User is offline   FlightPilot 

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You should be able to change that in client area as well.
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#17
User is offline   arcdu 

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View PostFlightPilot, on 20 April 2012 - 05:48 PM, said:

You should be able to change that in client area as well.

In clientarea, I have only"Request Cancellation" in "Management Actions". Nothing for changing password of cPanel/FTP
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#18
User is offline   FlightPilot 

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Hold. Management will get to this.
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#19
User is offline   arcdu 

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Sorry but I can not find where I can change the password of cPanel from “Clientarea”.
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