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My Account is Suspended

#1
User is offline   arcdu 

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Hello.
My accound « http://liegefan.co.cc/ »  is suspended !
. Can you tell me why ? I nave nothing illegal on my website, but I have some dysfunctional with Wordpress . Is it possible to re-activate it ?
Thank you very much.
0

#2
User is offline   Dave 

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It was suspended for resource usage. Please lessen the resources you are using.
Best Regards,
Dave
SixServe Support Team Member

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#3
User is offline   arcdu 

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Hi
Thank you for your unsuspending. I'm sorry that my website has caused problems on the server. Since several days there was indeed dysfunctional with Wordpress and I also used a cache but I think we need change.
I will now disable all plugins and repeat their installation to identify what happened and eliminate problems to limit the system resources.

Thank you very much.
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#4
User is offline   arcdu 

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Hello.

I deleted several plugins and everything was OK since this morning. However now I have “HTTP 500: Internal Server Error” again.

There are currently 1 user online: 1 Member, 0 Guests and 0 Bots, but cPanel I have:
  • Memory Usage 285800 / 524288 KB - Entry Processes 5 / 10
  • Memory Usage 370352 / 524288 KB - Entry Processes 6 / 10
  • Memory Usage 383664 / 524288 KB - Entry Processes 2 / 10

I do not understand what is happening.
Can you help me please?
Thank you.
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#5
User is offline   Dave 

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We haven't had a server spike since 9:00 AM, so that's not it. The internal server error is created and is temporary by the server. The processes continue to be a problem on your account as well as the memory usage. I will look into it.
Best Regards,
Dave
SixServe Support Team Member

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#6
User is offline   Dave 

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Ok, my consideration is this. At one look at the account, you have 888 MB of Bandwidth used this month. It's only the ninth of April! For Christ's sake, if it's just you using that much bandwidth, you need to optimize your site. How often do you run crons? I am showing excessive amounts of crons. And by the looks of it, you have a lot more than just wordpress running. Bing and Yahoo are feeding in somehow. I suggest optimizing or, if you really have a lot of users, switching to Premium Hosting.
Best Regards,
Dave
SixServe Support Team Member

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#7
User is offline   arcdu 

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Thank you for your response and examination of the situation.
The site does not have many visitors, but thanks to your comment I just understand that a certain plugin makes too crons
I change the settings directly and optimize it. After 'll compare the Memory Usage and Entry Processes in cPanel.
I hope this suits well.

Thanks a lot for your help
0

#8
User is offline   FlightPilot 

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Just Comply with the Terms of Service.
FlightPilot
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Personal Message (PM) Staff/Admin is not the right way to seek help. Just post it in the Forum and our crew will take care of it.

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#9
User is offline   arcdu 

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Hello.
I'm really sorry, but I tried without success to reduce the burden of Wordpress, where the second suspension of the site that happened.
If you agree to unsuspend, I will this time directly delete the plugin of syndication causing the problem and the site will remain inactive until I find a solution to replace this plugin with another way to feed items. So visitors can see that the site has not gone away and wait for a future return to service.
Thank you.
Cordially.
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#10
User is offline   FlightPilot 

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Just hold on for the management please.
FlightPilot
Si6 Staff
Personal Message (PM) Staff/Admin is not the right way to seek help. Just post it in the Forum and our crew will take care of it.

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