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Problem uploading files

#1
User is offline   Oscar Quintero 

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this is my info

Check the F.A.Q.s---> I did it but no answer

If the FAQs do not answer it:

Include your domain -----> indahousestudio.com with a subdomain for the platform clases.indahousestudio.com

Include your first name (used in Client Area) ---->Quintero Oscar

Include your question -------> hello everyone, i'm making this post because i have a problem uploading files for my LMS, we're making videotutorials for all the students we have in our Dokeos Platform...reading everywhere i notice that i only can upload files less than 8mb....but my videotutorials are 35mb and more, can someone help me with this? in my last hosting I did this without problem but the space was a real crap. Please, help me with this, I need to take back my site as soon as possible

Tell us any information that may help us in helping you----> in read in other webs that I have to change a file with a name "php.ini" that I don't find in my files....
if someone have an answer for that...i'll aprecciate so much.

thanks and greetings from colombia

Oscar Quintero
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#2
User is offline   Dave 

  • SixServe Lead Technician
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You cannot change php.ini as it is a server file. In addition, the upload maximum for cPanel is unlimited, but file hosting (including media files) is not allowed as per our ToS.
Best Regards,
Dave
SixServe Support Team Member

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#3
User is offline   Oscar Quintero 

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mr Dave...i guess you don't understand my situation....when I install the platform in the hosting...theres a configuration in the php.ini in the server that allows me to UPLOAD big files...i know I can't edit this file but someone can or can't help me with that?

there's an example-------> Using another Hosting free

Recommended settings
Recommended settings for your server configuration. These settings are set in the php.ini configuration file on your server.
Setting (recommended) Currently
Safe Mode OFF OFF
Display Errors OFF ON
File Uploads ON ON
Magic Quotes GPC OFF ON
Magic Quotes Runtime OFF OFF
Register Globals OFF OFF
Session auto start OFF OFF
Short Open Tag OFF ON
Maximum upload file size 10M-100M 128M ------> in the new hosting I mean sirserve.com only can use 8mb
Maximum post size 10M-100M 256M ------> in the new hosting I mean sirserve.com only can use 8mb too

see ? that´s what i'm talking about my friend...

please help me with that...i can't give all my classes because i can't have this permission...IT'S AN EDUCATIVE WEB...NOT FOR BUSINESS...JUST TO HELP OTHER LEARNING AND HAVE SKILLS IN A FREE WAY... :(


thanks for everything
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#4
User is offline   Dave 

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I understand perfectly, and whereas it is a free hosting account on a free server with over two thousand free accounts, we cannot change the global file upload limit. However, cPanel does let you upload files larger than 8MB. And furthermore, media hosting is NOT allowed on SixServe and you need to be careful with how much movies you upload.
Best Regards,
Dave
SixServe Support Team Member

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#5
User is offline   Oscar Quintero 

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Yeah Dave...i understand the ToS and it's ok..."We can't change the whole world with a lonely voice "...i can upload perfectly the media flies by Cpanel but the platform doesn't let me show then to everyone,,,maybe the trouble is with the platform. I only can make 10 media files for all the class...and it's too much..maybe 7 or 8...well anyway..

thanks for the help and great service after all
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