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Cannot change name server to ns9.sixserve.com

#1
User is offline   Aderage 
Posted 29 February 2012 - 11:58 AM

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Hi,

Here is my problem.

When I try to change the DNS to ns9.sixserve.com and ns10.sixserve.com I get the following zone-check error:

ZONE  : aderage.fr
NS <= : ns9.sixserve.com [209.105.255.163]
NS    : ns10.sixserve.com [209.105.255.164]

Testing: illegal symbols in domain name
Testing: dash ('-') at start or beginning of domain name
Testing: double dash in domain name
Testing: one nameserver for the domain 
Testing: at least two nameservers for the domain
Testing: identical addresses
Testing: nameserver addresses are likely to be all on the same subnet
Testing: address in a private network (NS=ns9.sixserve.com)
Testing: address shouldn't be part of a bogon prefix (NS=ns9.sixserve.com)
Testing: address in a private network (NS=ns10.sixserve.com)
Testing: address shouldn't be part of a bogon prefix (NS=ns10.sixserve.com)
Testing: ICMP answer (IP=209.105.255.163)
Testing: ICMP answer (IP=209.105.255.164)
Testing: UDP connectivity (IP=209.105.255.164)
Testing: UDP connectivity (IP=209.105.255.163)
Testing: TCP connectivity (IP=209.105.255.163)
Testing: TCP connectivity (IP=209.105.255.164)
Testing: behaviour against AAAA query (IP=209.105.255.163)
Testing: behaviour against AAAA query (IP=209.105.255.164)
Testing: SOA record present (IP=209.105.255.163)
Testing: SOA authoritative answer (IP=209.105.255.163)
Testing: SOA record present (IP=209.105.255.164)
Testing: SOA authoritative answer (IP=209.105.255.164)
Testing: given primary nameserver is primary (IP=209.105.255.163)
Testing: fully qualified master nameserver in SOA (IP=209.105.255.163)
Testing: illegal characters in SOA master nameserver (IP=209.105.255.163)
Testing: misused '@' characters in SOA contact name (IP=209.105.255.163)
Testing: illegal characters in SOA contact name (IP=209.105.255.163)
Testing: serial number of the form YYYYMMDDnn (IP=209.105.255.163)
Testing: SOA 'expire' between 1W and 100W (IP=209.105.255.163)
Testing: SOA 'minimum' between 3M and 1W (IP=209.105.255.163)
Testing: SOA 'refresh' between 1H and 2D (IP=209.105.255.163)
Testing: SOA 'retry' between 15M and 1D (IP=209.105.255.163)
Testing: SOA 'retry' lower than 'refresh' (IP=209.105.255.163)
Testing: SOA 'expire' at least 7 times 'refresh' (IP=209.105.255.163)
Testing: SOA master is not an alias (IP=209.105.255.163)
Testing: given primary nameserver is primary (IP=209.105.255.164)
Testing: fully qualified master nameserver in SOA (IP=209.105.255.164)
Testing: illegal characters in SOA master nameserver (IP=209.105.255.164)
Testing: misused '@' characters in SOA contact name (IP=209.105.255.164)
Testing: illegal characters in SOA contact name (IP=209.105.255.164)
Testing: serial number of the form YYYYMMDDnn (IP=209.105.255.164)
Testing: SOA 'expire' between 1W and 100W (IP=209.105.255.164)
Testing: SOA 'minimum' between 3M and 1W (IP=209.105.255.164)
Testing: SOA 'refresh' between 1H and 2D (IP=209.105.255.164)
Testing: SOA 'retry' between 15M and 1D (IP=209.105.255.164)
Testing: SOA 'retry' lower than 'refresh' (IP=209.105.255.164)
Testing: SOA 'expire' at least 7 times 'refresh' (IP=209.105.255.164)
Testing: SOA master is not an alias (IP=209.105.255.164)
Testing: coherence between SOA and ANY records (IP=209.105.255.164)
Testing: coherence between SOA and ANY records (IP=209.105.255.163)
Testing: coherence of serial number with primary nameserver (IP=209.105.255.164)
Testing: coherence of administrative contact with primary nameserver (IP=209.105.255.164)
Testing: coherence of master with primary nameserver (IP=209.105.255.164)
Testing: coherence of SOA with primary nameserver (IP=209.105.255.164)
Testing: coherence of serial number with primary nameserver (IP=209.105.255.163)
Testing: coherence of administrative contact with primary nameserver (IP=209.105.255.163)
Testing: coherence of master with primary nameserver (IP=209.105.255.163)
Testing: coherence of SOA with primary nameserver (IP=209.105.255.163)
Testing: NS record present (IP=209.105.255.163)
Testing: NS authoritative answer (IP=209.105.255.163)
Testing: NS record present (IP=209.105.255.164)
Testing: correctness of given nameserver list (IP=209.105.255.163)
       _______________
     ,---------------.|
~~~~ |    warning    || ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     `---------------'
w> IP addresses are likely to be all on the same subnet
 | Adv: ZoneCheck
 |   To avoid losing all connectivity with the authoritative DNS in case
 | of network outage it is advised to host the DNS on different networks.
 | 
 | Ref: IETF RFC2182 (Abstract)
 |   The Domain Name System requires that multiple servers exist for every
 | delegated domain (zone). This document discusses the selection of
 | secondary servers for DNS zones. Both the physical and topological
 | location of each server are material considerations when selecting
 | secondary servers. The number of servers appropriate for a zone is also
 | discussed, and some general secondary server maintenance issues
 | considered.
 `----- -- -- - -  -
 :   All the servers are likely to be on the subnet 209.105.255.160/28,
 : try moving some of them to another subnet.
 `..... .. .. . .  .
=> generic

       _____________
     ,-------------.|
~~~~ |    fatal    || ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     `-------------'
f> The nameserver list doesn't match the given one
 :   The given nameserver list (ns10.sixserve.com, ns9.sixserve.com) is
 : not consistent with the one retrieved from the zone (ns7.sixserve.com,
 : ns8.sixserve.com).
 `..... .. .. . .  .
=> ns9.sixserve.com/209.105.255.163

==> FAILURE (and 1 warning(s))


Do you know why I get such an error ?

Best regards,

Gabin
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#2
User is offline   FlightPilot 
Posted 29 February 2012 - 12:01 PM

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Why do you want to change them ?
Use ns7.sixserve.com and ns8.sixserve.com

Besides you'r domain is already parked. Possibly it would be that your domain provider has blocked the ns.
FlightPilot
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Personal Message (PM) Staff/Admin is not the right way to seek help. Just post it in the Forum and our crew will take care of it.

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#3
User is offline   Aderage 
Posted 29 February 2012 - 01:16 PM

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 FlightPilot, on 29 February 2012 - 12:01 PM, said:

Why do you want to change them ?
Use ns7.sixserve.com and ns8.sixserve.com

Besides you'r domain is already parked. Possibly it would be that your domain provider has blocked the ns.


I want to change them because my domain provider has configured my account with its own DNS:
DNS1: a.dns.gandi.net
DNS2: b.dns.gandi.net
DNS3: c.dns.gandi.net

I will tryout your suggestion to use ns7 and ns8 instead.

However, your company sent me an email when I created my account which instructed me to use the following ns9 and ns10 servers.
If you are using an existing domain with your new hosting account, you will need to update the nameservers to point to the nameservers listed below.

Nameserver 1: ns9.sixserve.com (209.105.255.163)
Nameserver 2: ns10.sixserve.com (209.105.255.164)


Anyway, thak you very much for your help. I will keep you up to date whether I am successful or not.
Kind regards,

Gabin
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#4
User is offline   Aderage 
Posted 29 February 2012 - 01:34 PM

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Ok the two DNS updated successfully:
DNS1: ns7.sixserve.com
DNS2: ns8.sixserve.com

However, my web site still doesn't show at it's own address: www.aderage.fr

Any idea why this happens ?

I recall you that in your account confirmation email you told me to use:
Nameserver 1: ns9.sixserve.com (209.105.255.163)
Nameserver 2: ns10.sixserve.com (209.105.255.164)

Thank you very much for your help,

Gabin
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#5
User is offline   Dave 
Posted 29 February 2012 - 01:40 PM

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It shows here, just wait for propagation.
Best Regards,
Dave
SixServe Support Team Member

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#6
User is offline   Patryk Moura 
Posted 29 February 2012 - 10:15 PM

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or u should use cloudflare.com ;)
Cheers,
Patryk Moura.
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