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My account suspended

#1
User is offline   Hubbi Fillah 

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Dear admin,

I have notification that my account suspended, why? I want reactive my account.
my domain devco[dot]tk

thank
I'll try to help all another member.
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#2
User is offline   Dave 

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According to our system, you may have a script that could be a virus. This script is under a directory known as "views"?
Best Regards,
Dave
SixServe Support Team Member

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#3
User is offline   Hubbi Fillah 

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View PostDave, on 25 January 2012 - 01:27 AM, said:

According to our system, you may have a script that could be a virus. This script is under a directory known as "views"?


please tell me, where the path directory "views" ? can I delete from cpanel? and can you re-active my account?
I'll try to help all another member.
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#4
User is offline   Hubbi Fillah 

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View PostFlightPilot, on 25 January 2012 - 04:00 AM, said:

Once accounts are terminated little chance it cannot be un-done sometimes, make sure you have a backup tho because we usually dont keep them. Lets us know what you had in there.


I was installed Drupal, Wordpress and IPBoard (this CMS for trial forum), I don't have backup. If my account terminated, can I get free hosting again? or re-active my account.
I'll try to help all another member.
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#5
User is offline   FlightPilot 

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Our rules are if terminated you can't host here again unless permission taken. That I.P board would have had no license/nulled/expired lic.file.
FlightPilot
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Personal Message (PM) Staff/Admin is not the right way to seek help. Just post it in the Forum and our crew will take care of it.

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#6
User is offline   Hubbi Fillah 

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View PostFlightPilot, on 25 January 2012 - 06:58 AM, said:

Our rules are if terminated you can't host here again unless permission taken. That I.P board would have had no license/nulled/expired lic.file.


yes, I know is IPBorad no lisence, I'm just try use it. I'll remove if I can login to cpanel.
I'll try to help all another member.
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#7
User is offline   Hubbi Fillah 

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View PostFlightPilot, on 25 January 2012 - 07:05 AM, said:

If you have a lifetime license then it should be ok and if you dont have one please change the board.Alright.


Ok, I'll remove IPBoard but please reactive my account
I'll try to help all another member.
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#8
User is offline   Dave 

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I have unsuspended your account. Thank you.
Best Regards,
Dave
SixServe Support Team Member

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#9
User is offline   Hubbi Fillah 

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View PostDave, on 25 January 2012 - 01:12 PM, said:

I have unsuspended your account. Thank you.


Thank Dave, but I still get status suspended on my site and client area. :(
I'll try to help all another member.
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#10
User is offline   Dave 

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Sorry, I fixed it. Make sure to clear your cache when accessing the page.
Best Regards,
Dave
SixServe Support Team Member

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